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If you’re facing issues signing in, try these quick steps to resolve it:
1. Clear Your Browser Cookies: Clearing cookies can help refresh your session and resolve potential conflicts.
- Go to the Safari app on your Mac.
- Choose Safari > Settings, then click Privacy.
- Click Manage Website Data.
- Select one or more websites, then click Remove.
- On your computer, open Chrome.
- At the top right, click More
Settings
.
- Click Privacy and security
Third-party cookies.
- Tip: If you are part of the Tracking Protection test group, select Tracking Protection instead.
- Click See all site data and permissions.
- At the top right, search for the website’s name.
- To the right of the site, click Delete
.
- To confirm, click Delete.
- Open Edge browser, select Settings and more > Settings > Cookies and site permissions.
- Under Cookies and data stored, select Manage and delete cookies and site data > See all cookies and site data and search for the site whose cookies you want to delete.
- Select the down arrow to the right of the site whose cookies you want to delete and select Delete .
- Go to a website that requires cookies.
- Accept the cookies.
- Tap the
Lock icon in the search bar.
- Tap Clear cookies and site data.
- Tap Delete.
2. Try Incognito Mode: Sometimes, extensions or cached data can interfere. Using an incognito or private browsing window can help bypass these issues.